Kelly Hatch is a Senior Case Manager with extensive experience in managing client relationships. She emphasizes the importance of communication, patience, and honesty in her work. Kelly oversees the process of locating and contacting clients for attorneys and insurance adjusters, ensuring that required documents are completed by subjects. She supervises research efforts to locate clients, utilizing proprietary and open-source methods.
Her role involves managing teams responsible for physical visits, door knocks, and stakeouts to contact difficult subjects. Kelly directs field operations, coordinating efforts to handle various investigative scenarios. Her organizational skills and methodical approach ensure that investigative processes are streamlined and effective.